Advance payment can be made through Wire Transfer to our bank or through Mail Authorization through Credit Cards that could be deposited in any of our accounts. We accept American Express, Master and Visa Credit cards. Upon arrival in India, the payment can be made in cash, traveler cheques or by credit cards.
Funds (INR) may be deposited at HDFC Bank as per below:
Funds (INR) may be deposited at IDFC FIRST as per details below:
Foreign Remittances Can Be Made To:
Advance payment can be made through Wire Transfer to our bank or through Mail Authorization through credit cards We accept American Express, Master and Visa Credit cards. Upon arrival in INDIA, the payment can be made in cash, traveler cheques or by credit cards. In case of payment through credit card, a small amount of bank processing would be applicable on the amount being paid by credit cards.
There will be a service charge of 3.5% if the payment is made by credit card. If the money is to be settled by American Express we will be needing by fax/ scanned copy of front and back side of your credit card and an authorisation in the following format duly signed by you. Most of the time, in the photocopies/ fax/ scan the batch code on the card does not come out clear. This is the four digit number given on the right hand side of the card (just above the card number). Please always mention this batch code number. > DOWNLOAD FORMAT
There will be a service charge of 3.5% if the payment is made by credit card If the money is to be settled by Master or Visa card we will be needing by fax the photocopy of your credit card from both the sides and an authorisation in the following format duly signed by you. > DOWNLOAD FORMAT
Your contract is with joy-travels.com, which is a trading name for Joy Travels. A contract exists between you and us when we have confirmed that we have space available on the tour of your choice/ once you have accepted a quote and given us a go-ahead to make arrangements for you. This confirms that you and the other people on the tour accept our terms and conditions and are entering into the contract.
To initiate the booking process, for group travel, a 10% advance deposit is required. 50% of the tour cost payment must be completed by at least 30 days before the start of the tour. Balance payment must be completed atleast 15 days prior to start of the tour.
For FIT bookings, 50% payment at the start of the booking process and balance 50% percent payment at least 15 days before the start of the tour needs to be made.
For bookings which are made within 30 working days of tour departure, the full amount will become immediately due either with Cash Or Demand Draft/payorder Only. The said amount will be collected in INR and will be charged as per prevailing bank card rate on the day of making payment. The cost of land arrangement abroad will be paid from the proceed of foreign exchange purchased by concerned traveler from an authorized agent (Including Exchange drawn for private travel). Please ensure that you write your name as per passport when booking a flight tour. You should also send a copy of your passport when returning your booking form. (Please note, it is your responsibility to ensure that correct names are given as per passport as you will be fully liable for any costs incurred for ticket amendment/reissue. Payment Can be made to Joy Travels by cash, Payorder, debit or credit card or Bank Transfer There will be a surcharge of 3.5% for Mastercard/Visa – which will be added to the total invoice cost.
To initiate the booking process, for group travel, a 10% advance deposit is required. 50% of the tour cost payment must be completed by at least 30 days before the start of the tour. Balance payment must be completed atleast 15 days prior to start of the tour.
For FIT bookings, 50% payment at the start of the booking process and balance 50% percent payment at least 15 days before the start of the tour needs to be made.
For bookings which are made within 30 working days of tour departure, the full amount will become immediately due either with Cash Or Demand Draft/payorder Only. The said amount will be collected in INR and will be charged as per prevailing bank card rate on the day of making payment. The cost of land arrangement abroad will be paid from the proceed of foreign exchange purchased by concerned traveler from an authorized agent (Including Exchange drawn for private travel). Please ensure that you write your name as per passport when booking a flight tour. You should also send a copy of your passport when returning your booking form. (Please note, it is your responsibility to ensure that correct names are given as per passport as you will be fully liable for any costs incurred for ticket amendment/reissue. Payment Can be made to Joy Travels by cash, Payorder, debit or credit card or Bank Transfer There will be a surcharge of 3.5% for Mastercard/Visa – which will be added to the total invoice cost.
A service charge is applicable on all tickets booked and canceled through joy-travels. This service charge is applicable over and above the cancellation charges paid to the airlines.
All efforts will be made sincerely to maintain the contract made by our organization with its customers but there are always possibilities of certain Items like airfares, airport taxes, visa fees, entrance fee at the monuments or drastic increase in fuel costs etc. getting more expensive without any notice from the Govt. authorities. In such FORCE MAJEUR, the difference in the cost would be borne by the customers. Joy Travels act only in the capacity of agent for the hotels, airlines, transporters, railways & contractors providing other services & all exchange orders, receipts, contracts & tickets issued by us are issued subject to terms & conditions under which these services are provided by actual suppliers.
All itineraries are sample itineraries, intended to give you a general idea of the likely trip schedule. Numerous factors such as weather, road conditions, the physical ability of the participants etc. may dictate itinerary changes either before the tour or even after the commencement of the tour. We reserve the right to change any schedule in the interest of the trip participants’ safety, comfort & general well being.
Our rates are based on the prevailing rates as negotiated by us with the hotels, airlines etc. Hotels and Airlines retain the right to modify the rates without notice. In case of such changes the rates quoted before the modification, can be changed by us according to the modifications by hotels or airlines. All hotel bookings are based on usual check in and check out time of the hotels until unless indicated in the itinerary.
We shall not be responsible in event the passenger is not granted visa bny the embassy. Joy Travels’ limits its role to assisiting our client with visa fornmalities and submission of the application at the Embassy. Refusal/ Grant of Visa is solely at the discretion of the Embassy and Joy Travels does not undertake any responsibility for grant opf visas. In such cases, where visas are refused by the Embassy, normal cancellation charges as per above policy would be applicable. We shall not be responsible for any delays & alterations in the programme or expenses incurred – directly or indirectly – due to natural hazards, flight cancellations, embassy closure/ holidays, accident, breakdown of transport, weather, sickness, landslides, closures/blocades due to political unrest or any such incidents.
We shall not be responsible for any loss, injury or damage to person, property, or otherwise in connection with any accommodation, transportation or other services, resulting – directly or indirectly – from any act of GOD, dangers, fire, accident, breakdown in machinery or equipment, breakdown of transport, wars, civil disturbances, strikes, riots, thefts, pilferages, epidemics, medical or defaults, or any other causes beyond our control.
We do not have any insurance policy covering the expenses for accident, sickness, loss due to theft, or any other reasons. Visitors are advised to seek such insurance arrangements in their home country. All baggages & personal property/s at all times are at the client’s risk. Our transport is certainly Insured as per Indian Motor Vehicles Act and claims, if any, will be made as per the rules of the Insurance Companies in Indian Rupees.
Refund if any will be made to the person who has actually made the payment To us. Actual amount will be refunded after working out the figure on the basis of cancellation rules given above.Please be informed that The refund process may take from 2-4 weeks due to lengthy banking process. If the refund is made to the credit card account OR to Bank account, the bank charges will be debited from the refund amount. There shall be no refund if the Tour participant does not or cannot utilize any service included in the Tour cost of the Tour like meals, room excursions etc. nor can any refund be made for lost misplaced or destroyed travel tickets or vouchers.Even in case of a Tour for which the payment was made in foreign Currency with or without part payment in Indian rupees the said refund shall be made only in Indian rupees at prevailing rate on date of refund as per existing rules and regulations.There shall be no refund if the Tour participant fails to join at the Group of the commencement of the Tour, or joins the group late or leaves the group before culmination of the Tour.
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